Contact Us
Last updated: November 14, 2026
We're a small team and a real person answers every email, usually within one business day.
Track your order
Your tracking link is in your shipping email, sent the moment your order leaves (usually 1–2 business days after you order). It's also on your order page: open the link in your confirmation email. Can't find either? Email us your order number.
Manage or cancel automatic refills
Go to pay.verumae.com/billing, enter your email, and we'll send you a secure link to skip, change or cancel.
Refunds
90-day empty-bottle guarantee. See the Refund Policy.
Company
Verumae is a brand of 36t5 Inc., 23-1111 Davis Dr. Suite 410, Newmarket, Ontario L3Y 8X2, Canada. Email: hello@verumae.com.