Refund Policy: 90-Day Empty-Bottle Guarantee

Last updated: November 14, 2026

Take every capsule for 90 days. If you're not glad you did, email us and get every penny back, even if every bottle is empty. No need to send anything back, and you keep the free book.

How to get a refund

1. Email hello@verumae.com within 90 days of your order date, from the email you ordered with, and include your order number (it's in your confirmation email).
2. We refund the product price to your original payment method, usually within 2 business days. Your bank may take 5–10 business days to show it.

What's covered

• All Verumae bottle purchases, including bundles, one per customer per household.
• Subscription refills: the guarantee covers your first order. You can cancel future refills anytime at pay.verumae.com/billing or by email, before the next charge date.
• Digital products (e-books): refundable within 90 days on request.
• Shipping fees on single-bottle orders are not refundable unless the order arrived damaged or wrong.

Damaged, lost or wrong orders

Email us a photo within 30 days of delivery and we'll send a replacement or refund, your choice. If tracking shows no movement for 15 business days, we'll reship for free.

Verumae is a brand of 36t5 Inc., 23-1111 Davis Dr. Suite 410, Newmarket, Ontario L3Y 8X2, Canada. Email: hello@verumae.com.